Quality Manager – EPOX Department

Job Function:
Quality Assurance

US, IL, Bolingbrook

Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.

Quality Manager – EPOX Department


The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve; 1) customer satisfaction and 2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.


  • Ensures compliance with the customer requirements, quality policy, company standards, regulatory and external standards.

  • Measures and improves customer satisfaction and cost of quality.

  • Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

  • Develops and implements the Quality led APQP activities specified within company process to assure quality from concept to production.

  • Effectively interacts with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products.

  • Works directly with suppliers to ensure compliance of supplied materials.

  • Works directly with customers to support quality requirements.

  • Works with purchasing staff to establish quality requirements for external suppliers.

  • Develops policies and procedures to ensure quality product.

  • Writes technical and management systems reports.

  • Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.

  • Manages and improves the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.

  • Sets Quality compliance objectives and ensures that targets are achieved.

  • Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

  • Facilitates analysis and coordinates activities related to process/system improvement projects.

  • Determines staffing requirements to meet quality and delivery expectations.

  • Maintains operations data and prepares productivity/quality reports for management.

  • Directs and coordinates the activities of team engaged in quality functions – including inspection, analysis and training.

  • Makes final determinations or dispositions related to non-conforming materials.

  • Monitors indicators related to ensuring employees conform to production or processing standards.

  • Keep up to date with industry trends by attending conferences and training courses.


  • Bachelor’s Degree in Mechanical or Electrical Engineering (or similar) required.

  • 10+ years of progressive experience in Quality or similar role.

  • Thermoset and/or composite knowledge and molding experience is highly desired.
  • Lean Six Sigma Black belt or Master Black belt

  • Statistical Problem Solving (Red X) Trainer

  • Baldrige framework experience

  • Must have excellent interpersonal skills and ability to communicate with peers and internal and external customers.

  • Strong problem solving skills (Lean six sigma, red-x, 8D, etc)

  • Strong change management skills

  • Knowledge of MS Windows, Word, Spreadsheet and project applications is required.

  • Ability to travel overnight 10 to 20% and on occasional weekends.

Why join us? G&W enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. As part of our organization, you also help power the world!

G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. G&W Electric participates in the E-Verify process for all new hires.

*G&W Electric participates in the E-Verify process for all new hires.

VEVRAA Federal Contractor

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