RMA Assembler

Job Function:

CA, ON, Brampton

Why G&W?

We have established a long lived reputation for product quality and innovation. We believe our greatest asset is our employees and look for highly motivated, self-driven individuals who thrive in a fast-paced challenging environment. Our business is growing and if you are looking to grow and continue your development and reach success, you’ll find it at G&W Electric. Be a part of keeping the lights on for critical infrastructure needs; hospitals, manufacturing, schools, retail spaces and much more.

G&W Offers The Following Benefits

  • Generous Profit Sharing with RRSP Program paid quarterly
  • Night and Day Shift Premiums + guaranteed overtime bi-weekly for continental shift work
  • Comprehensive Benefit Package including life insurance, health, dental and paramedical services (paid by employer)
  • Education Tuition Assistance
  • Job Security
  • Air-conditioned/heated state-of-the-art manufacturing facility
  • Wellness and Gym Reimbursement Programs
  • Training and Developmental Opportunities
  • Continuous Performance Feedback
  • Fun social events, holiday party, bowling nights, community events. 
  • And many more…….

Position Summary: Responsible for performing disassembly, testing, documentation, and writing basic inspection reports for RMA units.  Support Quality Assurance function for root cause analysis, corrective action and audit.

Primary/Essential Responsibilities: 

RMA inspection and test                                             

  • Prepare work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering tools and materials
  • By using the proper power and manual tools, perform disassembly operations and SF6 gas handling on RMA unit of advanced complexity including cleaning and preparation for the next step process.
  • Work with Aftermarket Service personnel including engineers, administrators, desk support and field service staff to help facilitate RMA evaluations.
  • Perform material handling tasks including operating overhead cranes, pallet jacks, forklift and shop carts.
  • Complete various forms of testing on RMA material, including electrical and mechanical testing. Testing to include, but not limited to A/C withstand (hipot) testing, contact resistance testing, current injection, mechanical characteristic (KoCoS) and X-ray. 
  • Maintain safe and clean working environment by complying with procedures, rules, and regulations. Maintain and promote 5S housekeeping and safety sweep in RMA receiving / staging / testing area.
  • Work with cross-functional teams including Sales, Application Engineers, engineers, administrators, production team, quality team and field service staff to facilitate RMA evaluation, repair, and retrofit/upgrade quotes.
  • Conserve resources by using equipment and supplies as needed to accomplish job results. Identify tooling and equipment requirements and initiate purchase requisitions to procure.
  • Document actions by completing production and quality forms or other required paperwork.
  • Document findings noting damage or defects. Assist RMA Specialist or Engineer on 1) root causes analysis, 2) determining necessary repair/rebuild recommendations, 3) creating the bill of material (BOM) and repair routing for RMA items.
  • Support final inspection on RMA unit and generate applicable RMA report(s) as per internal / external requirements.    
  • Identify and communicate potential design, manufacturing, and process improvements to eliminate systemic issues in the support of continuous improvement.  Initiate customer improvement initiatives (CII’s) or Corrective Action (CAR/ SCAR), as required
  • Work with cross-functional teams at all levels of the G&W organization and support Quality Manager to resolve complex issues related to the design and application of G&W products.
  • Participate in the RMA review meetings to ensure issues are properly communicated to the rest of the organization in timely matter.
  • Maintain RMA and Quality Database and Records including inspection & test report, photos, customer communications, etc.

Quality Assurance/ Control Functions

  • Support problem solving to identify robust root causes and permanent corrective actions           
  • Communicate with engineering, suppliers, and operations status of issues, process improvements, or other activities as needed.
  • Conduct Safety, ISO 9001-based system and process audit, as required.
  • Support Quality Team Lead on incoming and final inspection as well as other regular quality tasks, as required.
  • Support Quality Manager on PPAP, FMEA, Calibration, Supplier / Customer Quality Audit, procedure or work instruction, design of experience (DOE), statistical data analysis, Gage R&R analysis, as required.   

Required Qualifications: 

  • High School diploma, G.E.D. or combination of work experience and skill development required
  • 2+ years of experience in mechanical or electromechanical assembly in a manufacturing environment.
  • Must have good mechanical aptitude and manual dexterity
  • Good written and oral communications skills and ability to effectively communicate with all levels of the organization
  • Proficiency in Microsoft Office Applications, ERP system or Web-based application system.
  • Ability to read and interpret Schematics, Wiring diagram, Drawings and Bills of Materials. 
  • Ability to use a variety of hand and power tools including pneumatic and electric powered tools. 
  • Experience operating applicable test equipment following instruction and knowledge about test equipment commonly used in the manufacturing industry.
  • Ability to use thinking and reasoning to problem solve and troubleshoot assembly.
  • Ability to work accurately and thoroughly with a high attention to detail
  • Must be able to establish and work to deadlines in support of customer commitments and good organizational skills

Physical Demands:

  • Frequent lifting and carrying of up to 50 lbs 
  • Pushing and pulling 
  • Frequent standing, walking, bending and kneeling 
  • Frequent use of hand/power tool use
  • Two-person lifting tasks using assistive devices for lifting, pulling and pushing including hand trucks, pallet jacks, forklifts and hoists

G&W Canada Corporation is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, G&W Canada Corporation will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform G&W Canada Corporation’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.


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