MEX Jr Field Service Engineer

Location:
MX, C.P, San Luis Potosi, S.L.P

Objective 

Provide support to all G & W products, installed to national customers according to the guidelines established by the SALES process. Residence at Mexico City

Activities

  • Provide service and customer support during field visits.
  • Tie workflow to schedule
  • Manage all on-site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safe manner and use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate with the production team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers.
  • Segregation of waste generated according to its area.
  • Maintain order and cleanliness according to the established standard.
  • Participate in OSH campaigns.
  • Participate in water and energy care campaigns.

Requirements 

  • Industrial, electrical, electromechanical, or related engineer.
  • Experience of 2 years in a similar position.
  • Experience working with low and medium voltage electrical equipment (desirable high voltage)
  • Negotiation Ability
  • Tools handle
  • Advance English
  • Work flexible shifts and adapt to changing work schedules
  • Light Lifting (frequent 25 lbs or more)
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