Lead Application Engineer
Reporting to the Application Engineering Manager, this position plays a critical role within our organization. The Lead Application Engineer manages the day to day functions of our Application Engineering (AE) Team. The role is to provide guidance and direction on both technical and commercial issues our Application Engineers (AE’s) face each day. The lead will be expected to directly supervise the Application Engineers and be accountable for the Daily Management and Metrics associated with their direct reports. The role is highly visible and provides a platform for future advancement.
The AE team is responsible for the interpretation of complex customer specifications and power requirements. The lead will support them in analyzing technical specifications and drawings to select the most appropriate G&W product for the application/customer needs. An appreciation for deep technical knowledge of the product and application are needed to excel in this position as well as an equal balance of negotiation and relationship building skills. This role provides guidance and instruction to grow the technical and commercial abilities of the AE team.
As a Lead Application Engineer at G&W, you have the opportunity to develop your skills into several different career paths within the organization. This role provides the necessary foundation to support your career development into other business areas such as product management, field sales, after-market support and operations. G&W is committed to investing the appropriate training, reward and recognition to ensure we have our best talent in this key role!
As a Lead Application Engineer you will:
- Perform in-process inspections of quotes and order processing as needed. Ensure all application engineering procedures are being followed and that nothing leaves the department unless it meets all requirements.
- Responsible for providing performance feedback, completing formal performance assessment requirements, implementing corrective action when necessary and driving individual development/training plans.
- Coach and mentor the team to provide timely responses to both internal and external customers.
- Reviewing daily mgmt reports, ensuring a proper work flow, and assigning/shifting resources as necessary to meet business needs.
- Support manager in gathering data, analyzing and reporting departmental metrics. This role is responsible for making corrective action and procedural recommendations to the AE Manager and supporting driving successful implementation.
- Support manager in driving department continuous improvement initiatives.
- Provide meaningful input to management regarding performance of subordinates against their job requirements and performance to goals within the time frames designated for their position. Provide training, leadership and mentoring of staff.
- Collaborating with Application Engineering management, develop employees’ work skills to improve department quality, throughput and to reduce scrap/rework.
- Develop and support high complex quotes by:
- Working and guiding the team to fully determine the technical and commercial requirements of the application.
- Working and guiding team to select the appropriate G&W product to meet these requirements.
- Working and guiding team to develop accurate cost models for both standard and custom equipment.
- Working and guiding team to determine and negotiate price levels and lead times.
- Partner with Sales Team to develop and present customer sales strategies.
- Manage the commercial and technical aspects of the customer.
- Build and maintain strong relationships with our internal resources and Sales Team.
- Provide backup quote and order entry capacity as needed.
- Provide timely and effective verbal and written communication to our internal resources and Sales Team
We are looking for someone who:
- Holds Bachelor’s of Science in Mechanical or Electrical Engineering
- 5 years of experience in an Application Engineering role at G&W Electric
- 8 years of experience in an Application Engineering role is acceptable without a degree
- Excellent communication and mentoring skills.
It is preferred if you also have:
- Previous lead or managerial experience preferred
- A concentration in Power Engineering is preferred
What we offer you:
Typical pay is $96,555 –125,563 annually.
Please note the pay information shown above is a general guideline. Pay is based upon candidate skills, experience, and qualifications.
This position is eligible for participation in our Quarterly Incentive Pay Program
G&W Electric offers a comprehensive benefits package that includes:
- Medical, Dental and Vision Insurance
- Short and Long-Term Disability
- Life Insurance
- Health club membership program and reimbursement
- Employee Assistance Program
- Tuition Reimbursement
- 401 (k)
- Annual Profit Sharing
- Vacation
- Air-conditioned/heated state-of-the-art manufacturing facility
About G&W Electric
Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.
Learn more about our company by watching this video: https://www.youtube.com/watch?v=DMtAhsdYeUQ
G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. As part of our organization, you also help power the world!
G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. G&W Electric participates in the E-Verify process for all new hires.
*G&W Electric participates in the E-Verify process for all new hires.
VEVRAA Federal Contractor
